■Insufficient communication of system requirements If you used game cards to purchase a subscription for use with the Mac version, once we have confirmed that you possess a Mac version license, we will refund your purchase. ◆Consultation Form Regarding Refunds for the Mac Version of FINAL FANTASY XIV Online However, should you have difficulty, please contact the Square Enix Support Center by filling out the following form:

We have taken measures to ensure that this process goes smoothly regardless of how you purchased your copy. ◆Square Enix Online Store Refund Request Form for the Mac Version of FINAL FANTASY XIV Online If you purchased your copy from the Square Enix Online Store, please fill out the following form: Please note that the procedure will vary depending on the retailer. If you have purchased a copy of the Mac version of FINAL FANTASY XIV Online and wish to receive a refund, please contact the store or website from which you purchased it. However, as this will make for a rather long explanation, I think it best that we begin with refunds.Īfter careful consideration, due to the issues surrounding the Mac version, we have decided to offer a full refund to those who wish to receive one. I would like to discuss the various issues with the client and their underlying causes. We have received a great deal of feedback regarding the performance of the Mac version, as well as various problems which resulted from the information we provided prior to its release.

Producer and Director Naoki Yoshida here.

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